Featured reviews from GoShopDirect
By R. ditton
5/5So so good and a lot of room
By V. Mitchell
5/5Dispatched quickly no problem at all shall use again
By M. Southgate
5/5Well packed, fast delivery, and really good quality
By A. Doolan
5/5Very good will be using again
By S. Ireland
5/5First time with go shop direct but not the last. A prompt service. Nice one folk... Read more
By j. marcroft
5/5Everything was fine
By S. Davies
5/5Excellent value works well low noise so can run 24hr no problem very pleased wit... Read more
By S. Sarfo
4/5Offered a refund on return.
By K. Middleton
4/5Very straight forward & easy to review the product, description correct, kept u... Read more
By M. Berry
4/5Good no problems
About
GoShopDirect is dedicated to providing you with excellent customer service. GoShopDirect has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Lancaster Holdings Limited
Address
38 Bluestem Road, Ransomes Industrial Estate, Ipswich, IP3 9RR, United Kingdom, GB
VAT Number
GB585165808
Company Number
11089637
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund