idoodirect

Legal Name: XS Items Ltd

Address: 7 Crown Gate, Colchester, Essex, CO4 9HZ, United Kingdom, GB

Company Number: 5638662

Returns:

Items sold by XS Items Ltd t/a idoodirect come with a Return To Base (RTB) Warranty covering manufacturing defects only.

Unless otherwise stated New and New Other and Refurbished items come with a 12 month warranty.

Within 30 days of the original payment date we will refund the purchase price or offer a replacement, if available. After 30 days we will offer a repair. If a repair is uneconomic a replacement will be offered, if available. Should neither of these options be available at time of return we will offer a refund.

Please note after 6 months the return postage cost/liability will lie with the buyer and a reasonable reduction will be made to cover the use of the item.

If a return is arranged by the seller and found to be no fault found and the buyer requests a refund, a deduction for the cost of the return will be made.

Ex-display, Used or items sold For Parts come with a 30 day warranty that the item is as described.

Any warranty provided does not cover items that are returned and found to be not faulty, nor does it cover: (a) consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) damage caused by accident, abuse, misuse, fire, liquid or other external cause; (d) damage caused by service (including upgrades and expansions) performed by anyone without the written permission of XS Items Ltd t/a idooka; (e) a Product that has been modified to alter functionality or capability without the written permission of XS Items t/a idooka; If any of the above is discovered when the item is returned, then the warranty claim will be void and the item will be returned to you.

Serial/IMEI numbers of any item returned to us will be checked against the original item sent to you. If the serial/IMEI numbers do not correspond the warranty claim will be void and the item will be returned to you.

Please note if an item is sold as brand new and sealed, but returned unsealed for a refund, then a 10% deduction will be made on the refund in line with our return policy.

Any warranty provided is non-transferable and does not apply to businesses.

We reserve our right to all copyright in images and text depicted in this listing.

Our liability to any purchaser or any third party claiming through any purchase is limited to the sale price of the Goods purchased or, if less, £100.

Customs duties are for the purchaser's account.

Returns Address: 7 Crown Gate, Colchester, Essex, CO4 9HZ, United Kingdom, GB