Retailer Shop

idoodirect

(185)

We are XS Items Ltd t/a idoodirect and are based in sunny Colchester, Essex.

We started the company in 2005 and are committed to the highest levels of customer service, if there is a problem, we will do our best to put it right.

We specialise in the sale of excess business stock and quality items.

We professionally list, photograph and manage online sales on behalf of brands, retailers, transport organisations and logistics companies.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK2 - 3 daysFree
Northern Ireland2 - 3 daysFree
Outer Hebrides2 - 3 daysFree
Isle of Man2 - 3 daysFree
Scottish Highlands and Isle of Skye2 - 3 daysFree
Orkney Islands2 - 3 daysFree
Shetland Islands2 - 3 daysFree
Firth of Clyde Islands2 - 3 daysFree
Argyll and Bute with Loch Lomond and Inner Hebrides2 - 3 daysFree
Isle of Wight2 - 3 daysFree
Isles of Scilly2 - 3 daysFree
Channel Islands: Jersey2 - 3 daysFree
Channel Islands: Guernsey2 - 3 daysFree

Priority Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK1 - 2 days£2.95
Northern Ireland1 - 2 days£2.95
Outer Hebrides1 - 2 days£2.95
Isle of Man1 - 2 days£2.95
Scottish Highlands and Isle of Skye1 - 2 days£2.95
Orkney Islands1 - 2 days£2.95
Shetland Islands1 - 2 days£2.95
Firth of Clyde Islands1 - 2 days£2.95
Argyll and Bute with Loch Lomond and Inner Hebrides1 - 2 days£2.95
Isle of Wight1 - 2 days£2.95
Isles of Scilly1 - 2 days£2.95
Channel Islands: Jersey1 - 2 days£2.95
Channel Islands: Guernsey1 - 2 days£2.95

Returns & terms

Legal Name: XS Items Ltd

Address: 7 Crown Gate, Colchester, Essex, CO4 9HZ, United Kingdom, GB

Company Number: 5638662

Returns:

Items sold by XS Items Ltd t/a idoodirect come with a Return To Base (RTB) Warranty covering manufacturing defects only.

Unless otherwise stated New and New Other and Refurbished items come with a 12 month warranty.

Within 30 days of the original payment date we will refund the purchase price or offer a replacement, if available. After 30 days we will offer a repair. If a repair is uneconomic a replacement will be offered, if available. Should neither of these options be available at time of return we will offer a refund.

Please note after 6 months the return postage cost/liability will lie with the buyer and a reasonable reduction will be made to cover the use of the item.

If a return is arranged by the seller and found to be no fault found and the buyer requests a refund, a deduction for the cost of the return will be made.

Ex-display, Used or items sold For Parts come with a 30 day warranty that the item is as described.

Any warranty provided does not cover items that are returned and found to be not faulty, nor does it cover: (a) consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) damage caused by accident, abuse, misuse, fire, liquid or other external cause; (d) damage caused by service (including upgrades and expansions) performed by anyone without the written permission of XS Items Ltd t/a idooka; (e) a Product that has been modified to alter functionality or capability without the written permission of XS Items t/a idooka; If any of the above is discovered when the item is returned, then the warranty claim will be void and the item will be returned to you.

Serial/IMEI numbers of any item returned to us will be checked against the original item sent to you. If the serial/IMEI numbers do not correspond the warranty claim will be void and the item will be returned to you.

Please note if an item is sold as brand new and sealed, but returned unsealed for a refund, then a 10% deduction will be made on the refund in line with our return policy.

Any warranty provided is non-transferable and does not apply to businesses.

We reserve our right to all copyright in images and text depicted in this listing.

Our liability to any purchaser or any third party claiming through any purchase is limited to the sale price of the Goods purchased or, if less, £100.

Customs duties are for the purchaser's account.

Returns Address: 7 Crown Gate, Colchester, Essex, CO4 9HZ, United Kingdom, GB

idoodirect reviews

See all
9.4/10
5 Star
148
4 Star
31
3 Star
1
2 Star
2
1 Star
3

By r. pool

5/5

Excellent service

By F. Hussain

4/5

Great communication, fast delivery, product was delivered before the expected date.

By d. Broomhead

5/5

excellent service

By K. Jones

5/5

Very good product excellent delivery l would recommend to purchase these lovely chairs

By a. patel

5/5

Very Good

By F. Hall

5/5

The seller got everything right so because if this they deserve a 5 star review. Item was exactly as described and the iPhone quality was very good even in a us... Read more

By N. Darke

5/5

Good experience. A new one on me! I usually use Back Market but apart from no charger ( I had loads anyway) they were just as good

By K. Duncombe

4/5

Delivery was prompt and well packaged

By J. Garvey

5/5

Really prompt service, arrived in perfect condition

idoodirect reviews

9.4/10
5 Star
148
4 Star
31
3 Star
1
2 Star
2
1 Star
3
185 reviews
By r. pool on 28/06/2022
5/5
00
Delivered on time
Items as described
Excellent service
Was this review useful?
By F. Hussain on 24/06/2022
4/5
00
Delivered on time
Items as described
Great communication, fast delivery, product was delivered before the expected date.
Was this review useful?
By d. Broomhead on 18/06/2022
5/5
00
Delivered on time
Items as described
excellent service
Was this review useful?
By K. Jones on 22/05/2022
5/5
00
Delivered on time
Items as described
Very good product excellent delivery l would recommend to purchase these lovely chairs
Was this review useful?
By a. patel on 22/05/2022
5/5
00
Delivered on time
Items as described
Very Good
Was this review useful?
By F. Hall on 22/05/2022
5/5
00
Delivered on time
Items as described
The seller got everything right so because if this they deserve a 5 star review. Item was exactly as described and the iPhone quality was very good even in a used state with hardly any imperfections. Very pleased!
Was this review useful?
By N. Darke on 22/05/2022
5/5
10
Delivered on time
Items as described
Good experience. A new one on me! I usually use Back Market but apart from no charger ( I had loads anyway) they were just as good
Was this review useful?
By K. Duncombe on 14/05/2022
4/5
00
Delivered on time
Items as described
Delivery was prompt and well packaged
Was this review useful?
By J. Garvey on 13/05/2022
5/5
00
Delivered on time
Items as described
Really prompt service, arrived in perfect condition
Was this review useful?
By F. Steinheimer on 03/05/2022
5/5
00
Delivered on time
Items as described
Excellent
Was this review useful?
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