Featured reviews from MHStar UK
By M. Dozier
5/5Packed well and delivered when they said only thing left we no notifcation
By L. McLoughlin
5/5Fast delivery highly recommended
By E. McKenzie McKenzie
5/5No issues
By A. Amparo
5/5Delivered the product on time and used the right handling.
By M. Davies
5/5Fantastic. Thank you
By L. Berry
5/5Was brilliant very informative and kept me up to date on my delivery
By C. brown
5/5Amazing
About
MH Star has become a trusted supplier of top brands HOMCOM, Outsunny, PawHut, Vinsetto, Kleankin and DURHAND products. We have focused on innovation and expansion as we provide one of the largest arrays of product types available for any home, office or garden. MHStar is dedicated to providing you with excellent customer service. MHStar has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
MH Star UK LTD
Address
Unit 27 Perivale Park, Horsenden Lane South, Greenford, Middlesex, UB6 7RH, United Kingdom, GB
VAT Number
GB103973325
Company Number
07361121
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
