Retailer Shop

MHStar UK

(4887)

MH Star has become a trusted supplier of top brands HOMCOM, Outsunny, PawHut, Vinsetto, Kleankin and DURHAND products. We have focused on innovation and expansion as we provide one of the largest arrays of product types available for any home, office or garden.

MHStar is dedicated to providing you with excellent customer service. MHStar has been verified by OnBuy so you can shop with confidence.

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK1 dayFree
Northern Ireland14 - 30 days£999.99
Outer Hebrides14 - 30 days£999.99
Isle of Man14 - 30 days£999.99
Scottish Highlands and Isle of Skye14 - 30 days£999.99
Orkney Islands14 - 30 days£999.99
Shetland Islands14 - 30 days£999.99
Firth of Clyde Islands14 - 30 days£999.99
Argyll and Bute with Loch Lomond and Inner Hebrides14 - 30 days£999.99
Isle of Wight14 - 30 days£999.99
Isles of Scilly14 - 30 days£999.99
Channel Islands: Jersey14 - 30 days£999.99
Channel Islands: Guernsey14 - 30 days£999.99

Priority Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK1 dayFree

Returns & terms

Legal Name: MH Star UK LTD

Address: Unit 27 Perivale Park, Horsenden Lane South, Greenford, Middlesex, UB6 7RH, United Kingdom, GB

Company Number: 07361121

Returns:

Delivery Charges Free standard shipping to UK Mainland within 5 working days. Additional shipping cost will apply to BT/Guernsey/ Jersey/ the Isle of Man/ Northern Ireland. Our Customer Service team will contact you to inform you if any charges may occur. Shipping arrangements We dispatch our items from Monday to Friday using the following couriers: Yodel, UK mail, Tuffnells and Palletways. Delivery timescales vary depending on the delivery address and the type of product you wish to receive. We make every effort to meet the delivery standard of 5 working days. However, occasionally due to unforeseen circumstances, delays are inevitable. We shall not be held responsible for any delay or failure to deliver products within the estimated timescales. Doorstep delivery: please note that for larger and heavy items the deliveries are made to the doorstep only, so please make sure that you have any help that you need to carry the furniture into your house. Please note that the delivery driver is only contracted to deliver the goods to the doorstep, and is not insured or obliged to manoeuvre the goods into or around within your property. If you allow the delivery driver to manoeuvre the goods for/with you then this is entirely at your own risk. Delivery locations and exceptions We ship to all areas of the UK. For outlying areas we will try to deliver to the timeframes above, but there may be some occasions when there might be a delay. In these circumstances, we will contact you to let you know and keep you updated at all times. Requirements to sign for delivery Some of our items require a signature; we will let you know about those that do so that you can arrange to be available for delivery. Missed delivery If we try to deliver and you are not available our courier will leave a calling card to advise you about what to do next. This will detail how many further delivery attempts we will make before the items are returned to us and you may be able to pick up your item from your local depot if this is more convenient. If you would like us to help rearrange your delivery, please let us know. Returns and reimbursements Charges for returns If you change your mind and wish to return your item you will need to pay for the cost of return. Of course, if the item you have received is damaged or faulty, we will cover the cost of the return. Some of our items can be returned by standard post. Returns guidelines Please let us have any tabs, labels and accessories, and please package it all securely. If you’re returning an item because you’ve changed your mind, there may be a deduction from your refund if it has been damaged, opened more than necessary to check it’s working, or used more than reasonably expected. Please contact us prior to returning your item so that we can issue you with a returns number. This helps us to identify your return and ensure we can process your refund quickly. Please send your return to the address below. Is your purchase faulty or damaged? We do our best to make sure everything works perfectly, but if it doesn’t, please contact us. Within the first 30 days we will issue a refund or replacement item to you. Outside of the first 30 days we will be able to advise on the options to repair, replace or refund your item. Under warranty: We offer a 6-months warranty for all non electrical products; and a 1-year statutory manufacturer's warranty on all our electrical products. The warranty period starts from the date of delivery. Detailed Seller Information / Returns Address Postal address: MHstar UK Ltd. Unit 27, Perivale Park Horsenden Lane, South Greenford UB6 7RH How to speak to us: You can also call us on 0800 240 4004 Opening times: Monday to Friday: 9:00am to 5:00pm Company number: 7361121, VAT number: GB103973325.

Returns Address: Unit 4 Station Road, Saint Neots, Cambridgeshire, PE19 1QF, United Kingdom, GB

MHStar UK reviews

See all
9.4/10
5 Star
4059
4 Star
589
3 Star
57
2 Star
37
1 Star
145

By H. Pattimore

5/5

Fast delivery beating all others For delivery thank you

By B. Dearden

5/5

The purchase was delivered on time and it is just as described on the Outsunny wedsite

By S. Hewett

5/5

Fast efficient service throughout.

By c. pepper

5/5

Excellent service and delivery would highly recommend this seller.

By R. Banks

5/5

Good

By L. Lewis

5/5

Very informative with delivery etc.

By N. wright

5/5

Item delivered quickly. No issues.

By L. ELGEY

5/5

Great service. Arrived very quickly and great quality goods. Im very happy with my purchase.

By J. HANNINGTON

5/5

Great

MHStar UK reviews

9.4/10
5 Star
4059
4 Star
589
3 Star
57
2 Star
37
1 Star
145
4887 reviews
By H. Pattimore on 19/05/2022
5/5
00
Delivered on time
Items as described
Fast delivery beating all others For delivery thank you
Was this review useful?
By B. Dearden on 18/05/2022
5/5
00
Delivered on time
Items as described
The purchase was delivered on time and it is just as described on the Outsunny wedsite
Was this review useful?
By S. Hewett on 18/05/2022
5/5
00
Delivered on time
Items as described
Fast efficient service throughout.
Was this review useful?
By c. pepper on 18/05/2022
5/5
00
Delivered on time
Items as described
Excellent service and delivery would highly recommend this seller.
Was this review useful?
By R. Banks on 17/05/2022
5/5
00
Delivered on time
Items as described
Good
Was this review useful?
By L. Lewis on 17/05/2022
5/5
00
Delivered on time
Items as described
Very informative with delivery etc.
Was this review useful?
By N. wright on 17/05/2022
5/5
00
Delivered on time
Items as described
Item delivered quickly. No issues.
Was this review useful?
By L. ELGEY on 17/05/2022
5/5
00
Delivered on time
Items as described
Great service. Arrived very quickly and great quality goods. Im very happy with my purchase.
Was this review useful?
By J. HANNINGTON on 17/05/2022
5/5
00
Delivered on time
Items as described
Great
Was this review useful?
By A. Frodsham on 16/05/2022
5/5
00
Delivered on time
Items as described
The item was exactly as described, packaged well and arrived when stated. Will buy from this seller again
Was this review useful?
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