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Cashback on everything Featured reviews from MobilePhoneMarket See all reviews
By H. Singh
5/5Great
By K. Fovargue
5/5Really pleased with the product. The packaging was great and the delivery really... Read more
By O. Cooper
5/5I have to say I know there is a certain company that has market share (the one w... Read more
By k. wilkinson
5/5Speedy delivery and good communication. Great. Will be buying here again.
By E. Hendry
5/5Great customer service, the phone arrived in good time and there were no issues,... Read more
By S. Joseph
5/5Fast delivery and the product was as described.
About
We are in the business of buying and selling of used, refurbished, as well as brand new mobile phones along with extended range of electronic devices and accessories since little over 10 years! We source all our inventory from OEM (Original Equipment Manufacturer) authorized dealers and distributors which helps us in providing the very best products and services to all our customers. Adding to this, we provide 12 months warranty and 30 days money back guarantee on all our devices.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Le Hart Ltd
Address
Le Hart Limited, Raphael House, 250A High Road, Ilford, Essex, IG1 1YS, United Kingdom, GB
Company Number
12379174
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller’.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn’t arrive
- Your order isn’t as described
- Your order arrived damaged or faulty
- There’s an issue with your refund