SmartTek19

Welcome to SmartTek19! At our shop, we believe everyone deserves the latest tech without compromise. That’s why we bring you a wide range of brand-new and carefully selected used smartphones and tablets from the world’s top brands, including Apple, Samsung, and Huawei. Whether you’re after the newest iPhone, a powerful Samsung Galaxy, a reliable Huawei device, or a sleek tablet for work or play, we’ve got you covered. Every device is chosen for its quality, performance, and value, so you can shop with confidence. SmartTek19 isn’t just about selling modern tech; it’s about connecting you to the technology that keeps you connected to the world.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Vainotech Limited

26 William Cook Road, Birmingham, B8 2HT, United Kingdom, GB

GB497775903

16225223

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund